Industry: Shipping and Logistics
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Canada
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Full Job Description
Job Advertisement: Part-Time Customer Service and Administrative Assistant
About Dowell Marine Shipping Services
At Dowell Marine Shipping Services, based in the picturesque Saanich, British Columbia, we pride ourselves on being a leader in the shipping industry. Our commitment to customer satisfaction and operational excellence has allowed us to thrive in a competitive market. We provide a comprehensive range of maritime services, including shipping logistics, freight forwarding, and marine consultation. Our dedicated team is passionate about ensuring each client’s needs are met with efficiency and professionalism.
Position Overview
We are excited to announce an opening for a Part-Time Customer Service and Administrative Assistant in our Erode branch. This role presents an opportunity for individuals seeking flexible work hours while contributing valuable support to our operations team. The ideal candidate will demonstrate excellent communication skills, a proactive approach to problem-solving, and a keen eye for detail.
Key Responsibilities
- Assist customers with inquiries regarding shipping processes, tariffs, and other services offered by Dowell Marine.
- Maintain accurate records of shipments, orders, and customer interactions.
- Provide administrative support to senior management, including scheduling meetings and organizing paperwork.
- Collaborate with logistics teams to ensure timely deliveries and customer satisfaction.
- Handle customer complaints and escalate issues to the appropriate department as necessary.
- Process shipments and update system entries to reflect accurate shipping data.
- Participate in training sessions and team meetings to enhance product knowledge and team collaboration.
Qualifications
- High school diploma or equivalent; certification in administration or customer service is a plus.
- Previous experience in a customer service or administrative role preferred.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills.
- A positive attitude and willingness to learn.
Work Schedule
This part-time job in Erode will require working approximately 20-25 hours per week. Shifts will primarily be scheduled during regular business hours, with some flexibility required during peak seasons. We value work-life balance and offer a supportive work environment to accommodate personal commitments.
What We Offer
- Competitive hourly wage with opportunities for raises based on performance.
- Comprehensive training program to ensure your success in the role.
- Flexible scheduling tailored to fit your availability.
- Access to employee benefits after a probationary period, including health insurance options.
- A dynamic and collaborative work environment that encourages professional development.
Conclusion
If you are passionate about the maritime industry and seeking a part-time job in Erode that allows you to grow your skills and contribute to a dynamic team, we invite you to apply for the Part-Time Customer Service and Administrative Assistant position at Dowell Marine Shipping Services. Join us in shaping the future of shipping logistics while enjoying the comfort of a flexible work schedule.
FAQs
- 1. What type of work environment can I expect?
- You will be joining a supportive and dynamic team that values collaboration and communication. Our office is designed to encourage teamwork and creativity.
- 2. Is any previous experience required?
- While previous experience in customer service or administrative roles is preferred, we are open to training motivated candidates who are eager to learn.
- 3. Can I manage my work hours around my studies or other commitments?
- Yes! We offer flexible scheduling to accommodate your personal commitments, making it easier to balance work and life.
- 4. What are the opportunities for growth within the company?
- We prioritize internal growth and development, providing training programs and pathways to advance within the company.
- 5. Will I be part of the hiring process?
- All candidates will go through an interview process, and those selected will undergo training before starting work in the role.
