Industry: Tourism
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Canada
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Full Job Description
Join Our Team as a Remote Ticketing Coordinator!
The Atlantic Canada Cruise Association (ACCA) is looking for an enthusiastic and detail-oriented Remote Ticketing Coordinator to join our dynamic team in Saint John, New Brunswick. This is an incredible opportunity to contribute to the growth of the cruise tourism sector while enjoying the flexibility of remote work. If you are passionate about delivering exceptional customer service and are familiar with ticketing systems, this position is for you!
About Us
The Atlantic Canada Cruise Association is dedicated to the promotion and growth of cruise tourism in Atlantic Canada. Our mission is to create memorable experiences for our visitors while fostering relationships with cruise lines, port authorities, and local businesses. As a leader in the cruise industry, we strive to ensure that every sailing season is more successful than the last. Come be a part of our commitment to excellence!
Position Overview
As a Remote Ticketing Coordinator, you will play a vital role in managing ticket sales and facilitating a seamless travel experience for our cruise guests. Your efforts will contribute to the efficient execution of itineraries while ensuring that all customer inquiries are addressed promptly and professionally. If you possess a keen eye for detail, strong communication skills, and a love for travel, we encourage you to apply!
Key Responsibilities
- Manage ticket sales and inventory for various cruise itineraries.
- Coordinate with clients, cruise lines, and port authorities to ensure smooth ticketing processes.
- Respond to customer inquiries via email and phone, providing timely and accurate information.
- Utilize ticketing platforms, such as Ticketmaster, to manage bookings and reservations.
- Prepare and maintain reports related to ticket sales and cancellations.
- Assist with marketing initiatives to promote ticket sales and increase customer engagement.
- Provide high-quality support to ensure an exceptional experience for our guests.
Qualifications
- High school diploma; a degree or certificate in Hospitality, Event Management, or related field is an asset.
- Proven experience in ticket sales, customer service, or similar roles.
- Familiarity with ticketing systems, especially Ticketmaster, is highly desirable.
- Strong interpersonal and communication skills, both written and verbal.
- Exceptional organizational skills, with the ability to manage multiple tasks efficiently.
- Proficient in Microsoft Office Suite and other office software.
- Ability to work independently and as part of a team in a remote setup.
What We Offer
At Atlantic Canada Cruise Association, we value our team members and encourage an environment that promotes personal and professional growth. Working with us means you will experience:
- Flexible work hours to accommodate your lifestyle and responsibilities.
- The opportunity to work remotely while contributing to an exciting industry.
- A supportive team culture that prioritizes collaboration and employee well-being.
- Professional development opportunities to aid in your career advancement.
- An attractive compensation package with performance incentives.
Why ‘Ticketmaster Remote Jobs’?
With a focus on leveraging technology and innovation, ticketmaster remote jobs offer a chance to work at the intersection of customer service and technology. As a Remote Ticketing Coordinator at ACCA, you will not only help in facilitating unforgettable experiences for travelers but also gain vital skills that are transferable across various industries.
Conclusion
If you are passionate about cruise travel and possess the skills necessary to excel in a remote ticketing role, we invite you to join our team at the Atlantic Canada Cruise Association. Be a part of our mission to promote Atlantic Canada’s cruise initiatives and deliver memorable experiences for our guests. To apply, please submit your resumes detailing your relevant experience and enthusiasm for this journey ahead!
Frequently Asked Questions
- What is the application process for the Remote Ticketing Coordinator position?
Interested candidates should submit their resumes along with a cover letter detailing their relevant experience. - Is prior experience with Ticketmaster required?
While experience with Ticketmaster is highly desirable, we value a willingness to learn and strong customer service skills. - Will I be working independently or as part of a team?
You will have the opportunity to work both independently and collaboratively with team members from various departments. - What are the remote working expectations for this role?
The position offers flexibility, with expectations to maintain regular communication with supervisors and meet deadlines. - Are there opportunities for professional development?
Yes! We promote ongoing training and professional growth through workshops and industry conferences.
