Industry: Parking Services
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Canada
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Full Job Description
About Us
Welcome to Park and Go, the leading provider of parking solutions in Tsawwassen, British Columbia. We are committed to offering convenient and efficient services to our customers, ensuring they have a seamless experience from start to finish. Our company values teamwork, personal growth, and exceptional customer service, and we pride ourselves on maintaining a supportive work environment that fosters collaboration and innovation.
Job Title: Part Time Job Phone Associate
Location: Tsawwassen, British Columbia
Are you looking for a part time job phone opportunity that allows you to connect with a diverse range of customers while delivering exceptional service? Park and Go is seeking enthusiastic and self-motivated individuals to join our team as Part Time Job Phone Associates. This role is essential in supporting our operational success and creating a positive experience for our clients who use our parking services.
Job Responsibilities:
- Assist customers over the phone with inquiries about parking services, reservations, and rates.
- Handle a high volume of incoming calls while maintaining professionalism and efficiency.
- Provide accurate and timely information regarding parking availability and promotions.
- Resolve customer complaints and escalate issues when necessary.
- Document customer interactions and follow-up actions in our internal system.
- Collaborate with other team members to ensure smooth operations and customer satisfaction.
- Participate in regular training sessions to stay updated on service offerings and company policies.
- Contribute to team goals by meeting daily call targets and service standards.
Qualifications:
- High school diploma or equivalent required.
- Previous customer service experience, preferably in a phone-based role.
- Excellent verbal communication skills with a friendly and engaging telephone manner.
- Strong problem-solving abilities and a customer-focused approach.
- Able to work independently as well as part of a team.
- Basic computer skills and familiarity with customer relationship management (CRM) software is an asset.
- Flexible availability, including evenings and weekends.
Why Join Park and Go?
At Park and Go, we understand the importance of work-life balance, particularly when you’re working part time. Here’s what you can expect when you become a part of our team:
- Flexible Hours: We offer a variety of shifts to accommodate your schedule.
- Comprehensive Training: You will receive thorough training to ensure you excel in your role.
- Team Environment: Our employees are supportive of one another and share a team-oriented mindset.
- Growth Opportunities: We encourage personal and professional development and promote from within.
- Competitive Compensation: Receive a competitive hourly wage as well as potential bonuses based on performance.
What We’re Looking For:
We are in search of individuals who are passionate about helping others and are eager to contribute to a dynamic team environment. As a Part Time Job Phone Associate, you’ll not only be the voice of Park and Go over the phone but also an integral part of our mission to deliver outstanding service every day. If you enjoy interacting with people and thrive in a fast-paced setting, this role is perfect for you.
How to Apply:
If you are interested in joining the Park and Go family as a Part Time Job Phone Associate, we would love to hear from you! Please submit your resume and a cover letter highlighting your relevant experience. Make sure to emphasize your interest in customer service and your enthusiasm for the role.
Conclusion
At Park and Go, we are dedicated to providing exceptional parking solutions and customer service. As a Part Time Job Phone Associate, you will play a vital role in ensuring our customers are satisfied and well-informed. Join us in making every customer interaction a positive one. We look forward to your application!
