Industry: Marine Industry
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Canada
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Full Job Description
Join Our Team at Warvik Marine!
UGI Customer Service Role Available
Are you passionate about delivering top-tier customer support? Do you have a knack for understanding customer needs and providing solutions? If so, Warvik Marine invites you to apply for our UGI Customer Service position based in beautiful Langley, British Columbia! We are a dynamic and innovative marine company offering various products and services, and we are seeking dedicated individuals to join us in providing outstanding service to our clients.
About Us
Warvik Marine has been a leader in the marine industry for over a decade, specializing in high-quality boat manufacturing, repairs, and marine accessories. Located in the heart of Langley, our company prides itself on delivering exceptional products coupled with unparalleled customer service. We celebrate our spirited team culture, where every member contributes to our shared goal of providing our customers with an unforgettable experience. If you’re looking to grow your career in the marine sector and play a vital role in a thriving company, Warvik Marine is the perfect place for you!
Why Work With Us?
- Competitive salary and benefits package
- Opportunity for career advancement
- A collaborative and supportive team environment
- Dynamic and diverse work culture
- Hands-on training and development programs
Job Responsibilities
The successful candidate for the UGI Customer Service position will be responsible for a wide range of tasks related to customer support, including but not limited to:
- Providing outstanding customer service through various channels, including phone, email, and chat
- Resolving customer inquiries and issues in a timely and efficient manner
- Understanding and articulating the features and benefits of Warvik Marine products
- Maintaining customer records and ensuring accurate information is logged in our systems
- Collaborating with the sales and technical teams to ensure seamless customer experiences
- Gathering customer feedback to improve our products and services
- Handling returns and exchanges as per company policies
- Contributing to team projects and initiatives to enhance customer satisfaction
Qualifications
To be considered for the UGI Customer Service position at Warvik Marine, candidates should possess the following qualifications:
- High school diploma or equivalent; relevant experience in customer service preferred
- Exceptional communication skills (both written and verbal)
- Strong problem-solving abilities and a proactive approach to customer issues
- Ability to work independently and as part of a team
- Proficiency with computers and customer service software
- Strong organizational skills and attention to detail
- A basic understanding of marine products and services is a plus
Working Conditions
This position is office-based in our Langley, BC location. Employees will work in a professional environment, providing customer support during regular business hours. Some occasional overtime may be required during peak periods. We are dedicated to maintaining a positive and inclusive workplace that supports our team members’ well-being.
How to Apply
If you’re ready to make your mark in the marine industry and assist customers in achieving their dreams on the water, we want to hear from you! Please submit your resume and cover letter detailing your experience and why you would be a great fit for the UGI Customer Service role at Warvik Marine.
Conclusion
At Warvik Marine, we are invested in providing our customers with the highest level of support and service. If you have a passion for customer service and a love for the marine industry, we would love to hear from you. Join our team and help us create unforgettable experiences for our customers. Apply today!
Frequently Asked Questions (FAQs)
1. What is the salary range for the UGI Customer Service position?
The salary range for this position is competitive and commensurate with experience. Specific details will be discussed during the interview process.
2. Is prior experience in marine customer service necessary?
While prior experience in marine customer service is a plus, it is not required. We welcome individuals eager to learn and grow!
3. What are the hours of the position?
The UGI Customer Service role is full-time with standard business hours. Some overtime may be necessary during busy seasons.
4. Will training be provided?
Yes, we believe in the importance of training and will provide comprehensive onboarding to ensure you are equipped to succeed in your role.
5. What opportunities for advancement exist within the company?
At Warvik Marine, we prioritize internal promotions and career development. Employees will have opportunities to advance within customer service or branch into other areas of the organization.
